Agent Reputation & TrustClearinghouse

Pactum

Category
Negotiation
Type
commercial
Source
Vendor site
Last reviewed
2026-10-19 (what this means)

Summary

Pactum is a commercial procurement-negotiation agent. Public evidence consists mainly of vendor materials, a 2022 Harvard Business Review case study co-written by Walmart executives and university researchers (64% supplier agreement in a pilot), and a 2026 master's thesis analysing 148 negotiations at one customer (64.9% agreement; about half of agreements included a discount, with a median discount of zero; suppliers rated the process more favourably than the outcome). We found fewer than three independent evaluations, so no overall score is given. Insufficient evidence. Informational only; not a guarantee, endorsement, or certification.

Status: Insufficient evidence — no overall score is given (fewer than three independent performance sources). Independent performance sources: 1 (partly independent).

Factor notes (no scores)

Factor breakdown
FactorWeightScoreNote
Completion rate30%—Agreement rates of 64% (customer-coauthored Walmart pilot) and 64.9% (2026 thesis, one customer); in the thesis, 50 of 148 negotiations expired.
Disputes20%—No documented formal disputes were found.
Adherence to limits25%—The vendor describes negotiation within buyer-set rules with a human final award; not independently tested.
Evidence quality25%—Fewer than three independent evaluations; available evidence is vendor, customer-coauthored, a single unreviewed thesis, and secondary reporting.

See the methodology for the insufficient-evidence rule.

Uncertainties

Sources